Free UK Royal Mail Tracked 48 Delivery on every UK order

Terms & Conditions

Terms and conditions for using the Botanic Wellness website and purchasing CBD products online.

1. Business details

This website is operated by Botanic Wellness (UK) Limited, Company No. 13086051, VAT No. GB378046277, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact: info@botanicwellness.co.uk.

2. Product information

Products are presented as CBD food supplements. Product information is provided for general customer guidance and does not constitute medical advice. Customers should read the product label before use.

3. Age and suitability

Customers must be 18 or over to purchase from this website. Products are not intended for children. If pregnant, breastfeeding, taking medication or under medical supervision, seek professional advice before use.

4. Orders and availability

Orders are subject to availability, payment confirmation and acceptance. We may refuse, cancel or refund an order where required for compliance, stock, pricing, delivery or regulatory reasons.

5. Pricing and payment

Prices are shown in pounds sterling and include VAT where applicable. Payment is processed through PayPal Business checkout. Website checkout is limited to a maximum of 10 units per SKU unless agreed separately.

6. Delivery

UK website orders include free Royal Mail Tracked 48 delivery. International orders are quote-only and reviewed by destination before acceptance.

7. Returns and issues

Food supplement products must not be returned if opened or used unless faulty or supplied incorrectly. Customers should contact us promptly with order details if an issue arises.

8. Intellectual property

Botanic Wellness ‘Made to Feel’ is a UK registered trade mark (No. UK00004270675). Website text, graphics, images and brand assets must not be copied or reused without written permission.

9. Liability

Nothing in these terms excludes liability where it cannot lawfully be excluded. We are not responsible for misuse of products, failure to follow product labels or restrictions imposed by destination countries outside the UK.

10. Governing law

These terms are governed by the laws of England and Wales.