UK delivery
UK website orders include free Royal Mail Tracked 48 delivery. Orders are normally processed after payment and delivery details have been confirmed.
International enquiries
International delivery is quote-only and reviewed case by case because CBD rules vary by destination. Do not place an order for delivery outside the UK until the destination has been reviewed and accepted.
Returns and order issues
If there is an issue with your order, contact us promptly at info@botanicwellness.co.uk with your order details. Due to the nature of food supplement products, returns may depend on whether the item is unopened, unused and suitable for resale.
Damaged or incorrect items
If an item arrives damaged or incorrect, please contact us with photographs and order details so we can review and resolve the issue.